Past Incidents

Sunday 31st August 2025

No incidents reported

Saturday 30th August 2025

No incidents reported

Friday 29th August 2025

No incidents reported

Thursday 28th August 2025

Email Hosting 1-Grid E-mail Hosting send and recieve delays

Our team has escalated this to the vendor for urgent resolution. We are actively monitoring progress and will provide updates as soon as new information is available. The issue is affecting some of their SpamTitan servers. At this time, you may experience email delays.

Email backlog caught up over night - e-mails are responsive and operational as normal.

Wednesday 27th August 2025

Internet Confirmed Vumatel Fibre Outage in Pretoria

Clients reported inactive connections. Request was made to Vumatel for more information

Monitoring after repairs, it was confirmed that all systems are operational as normal.

Latest Updates: Type: Fallout Management Remaining down services are being attended to Wednesday, Aug 27, 2025, 12:36

Type: Restored testing in progress Associated tickets are being tested to ensure no further work is required Wednesday, Aug 27, 2025, 12:28

The vendor technicians are still on site working on the affected fibres. A disconnect has been found on multiple backhaul connections affecting the services.

Tuesday 26th August 2025

VUMAtel Pretoria Fibre Outage

Vumatel has a network outage affecting Centurion, Monument Park, Moreleta & Samcor, affected clients will experience limited to no connectivity. Vumatel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.

Received info that Vumatel completed repairs and are monitoring effects.

Monday 25th August 2025

No incidents reported